Last updated: June 2026
We collect information you provide: your name and phone number when you book an appointment or visit the salon; optional email, birthday, anniversary, and address/notes if you share them. We also keep a record of your visits, purchases, and loyalty points. Staff sign-in uses Google email for authentication.
Phone numbers are used to confirm appointments, send invoices, and occasional service reminders — via WhatsApp when you opt in. Marketing messages (offers, win-back) require a separate marketing consent.
We use Meta Platforms (WhatsApp Business / Cloud API) as a processor to deliver messages you consented to. Message content and your phone number are processed by Meta according to their terms. Payment links may use Razorpay as a payment processor. We do not sell your personal data.
Transactional messages (confirmations, invoices) require WhatsApp consent. Marketing requires separate marketing consent. You can withdraw marketing consent by replying STOP on WhatsApp or asking staff. Staff can also update consent on your profile. Withdrawal is recorded with time and method.
Under India’s DPDP Act, you have the right to:
Appointment and invoice records are kept for 7 years as required by GST law. After that, customer-identifying information is anonymised.
Mihika
Shop 1, Plot 20, New Adarsh Nagar, Durg, Chhattisgarh
mihikastudio@gmail.com
+91 85858 58126